Payments and Income Management Health Check Service
Efficiency isn’t luck – It’s insight.
At Tailwind Digital, we understand that organisations using payment platforms and integrated income management systems often don’t have the time or tools to dig into what’s really driving their operations. That means valuable opportunities to streamline, optimise, and enhance performance can go unnoticed. A focused review of your current setup can uncover practical improvements: saving time, reducing costs, and delivering better outcomes.
Tailwind Digital offers a four-stage consultancy service delivered by experts with deep experience in payments and income management systems.
Designed to work seamlessly with your organisation, the service focuses on analysing, collaborating, and communicating across every touchpoint of your payments and IMS ecosystem.
Our four stage approach
A structured, collaborative approach that uncovers insights, aligns teams, and drives clear, actionable outcomes
|
Stage |
Focus |
Outcome |
|
1. Discovery |
Understand your current systems, processes and pain points.
Review existing IMS and payment platform integrations.
|
Clear baseline and shared understanding.
Establish a clear operational baseline across departments. |
|
2. Analysis |
Deep dive into platform performance, integrations and compliance.
Assess cost effectiveness.
|
Identified gaps, risks and opportunities.
Identifies opportunities for savings. |
|
3. Collaboration |
Facilitate cross-team workshops and stakeholder input.
Co-develop practical solutions.
|
Aligned recommendations and buy-in.
Builds consensus and ensures recommendations are grounded in reality. |
|
4. Communication |
Deliver tailored outputs for financial, IT, service leads and leadership audiences. |
Actionable insights and strategic clarity.
Supports informed decision-making and future planning.
|
Key focus areas during discovery and analysis
Our seven focus areas
1. Income streams, gateways and acquirers
2. Payment methods
3. Back-office processes
4. 3rd party integrations
5. Digital strategy alignment
6. Import and exports on your IMS
7. Reporting solutions
8. Reconciliation processes
Chat to us
To book a no-obligation, 15-minute introduction call, please book an appointment using the link: