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Stay in control

Get Local Gov IMS, a modern payments and income management system for councils - without the cost and compromise of legacy systems.


Dorset Council Westmorland & Furness Council Nottinghamshire County Council Mid Ulster District Council Gedling Borough Council Ards and North Down Borough Council Burnley Council

"Too much time is spent on manual suspense handling and reconciliation"

"I can't get a clear and consistent view of our income"

"We keep getting additional costs for support that should be standard"

"The payment experience is challenging for both staff and residents"

What you'll get with Local Gov IMS

Local Gov IMS is a commercially supported open-source income management system. Originally developed through the MHCLG-funded Local Digital Fund. Built by councils, managed by experts.

Real-time income visibility

Live transaction data across multiple payment methods. Built-in reports within the IMS and direct access to all your data.

Simplify your day-to-day

An IMS built around user experience. Smart suspense handling. Codes that mean something at a glance. 

Make it easy to get paid

GOV.UK Pay, card, direct debit. Fewer calls, fewer suspense records, better collection rates.

Standards you can trust

PCI DSS compliant. WCAG 2.2 AA accessible. Built to GOV.UK standards.

A better model for local government

Enterprise open-source gives you the control and scalability that other solutions can't.

Save money, do more in your community

Enterprise open source has no licence fees for IP, so costs are lower. The money you save stays in your budget for the services that matter.

Build once, benefit every council

When a feature is built for one council, it becomes available to all. Bespoke development can be shared across multiple councils, keeping costs down for everyone.

Your software, supported by experts

Secure, auditable code backed by a dedicated team who manage it end-to-end. You're never on your own. PCI DSS compliant. MHCLG-funded Local Digital Fund project.

Supported by people who get it

Tailwind Digital boasts a wealth of combined local government experience across the team across income management, digital and IT — you're in safe hands. 

Local Gov IMS - Since 2017

Local Gov IMS was established in 2017 as part of a MHCLG-funded Local Digital Fund through Barnsley Council, enabling better payments and income management at a lower cost.

Experts in Enterprise Open Source

Our team has delivered multiple enterprise open-source platforms, including solutions that many organisations are already relying on today.

Get Started Today

Procurement committees, board approvals, political sign-off... Switching income management system takes longer than most councils expect.

If your renewal is six months to three years away, the window to explore your options is now.

A conversation today means you are never caught short.

1

We talk

A conversation about your situation with your timeline.

2

We show you

Demonstrations tailored to your council's setup.

3

You decide

We give you what you need to make the case internally.

4

We're at your side

Full implementation and ongoing support.

Start with a conversation

A 30-minute discovery call to understand your situation.